Privacy Policy
At Radiant Shine Cleaning Ltd, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store and protect your data when you use our services or visit our website.
1. Who We Are
Radiant Shine Cleaning Ltd.
Email: info@radiantshinecleaning.co.uk
Phone: 07768324837
If you have any questions, please contact us using the details above.
2. What Information We Collect
We may collect the following personal data when you contact us or use our services:
Name
Address
Phone number
Email address
Service details (e.g. property type, cleaning requirements)
Payment details (only if required — we do not store card details)
3. How We Use Your Information
We use your data to:
- Provide and manage our cleaning services
- Respond to enquiries or requests
- Send service updates or booking confirmations
- Maintain business records for tax and accounting purposes
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
- Consent – when you voluntarily give us information
- Contract – to fulfil our cleaning services agreement
- Legal obligation – for record-keeping, tax or insurance purposes
- Legitimate interests – to operate and improve our business
5. Sharing Your Data
We do not sell, rent or trade your data. We may share it with:
Trusted service providers (e.g. invoicing systems)
Regulatory authorities when legally required
Insurance providers (only in relevant claims)
6. How We Store & Protect Your Data
We store your data securely and only for as long as necessary. Any paper or digital records are protected by appropriate technical and organisational measures.
7. Your Data Rights
You have the right to:
Access your personal data
Correct inaccuracies
Request deletion of your data (where applicable)
Withdraw consent at any time
Restrict processing – You can request that we limit how we use your data
To exercise your rights, contact us at: info@radiantshinecleaning.co.uk
8. Cookies
Our website may use cookies to improve user experience and track basic analytics. By using our site, you consent to our use of cookies. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page
10. Contact Us
If you have any questions about this Privacy Policy, our practices or your data rights,
please contact us:
Radiant Shine Cleaning Ltd
Email: info@radiantshinecleaning.co.uk
Phone: 07768324837
Last updated: 23/06/2025